Saturday, April 12, 2008

What's your bed side manner like

This story on healing. A friend was hospitalized and at one point a doctor entered the ward with a group of student interns. The doctor and students did not greet any of the patients or request permission to review their cases. Instead they proceeded to discuss ailments, pointing at body parts and reviewing charts, never once looking acknowledging these people.

Horrible. Yes indeed, amazing that our doctors are still being trained in this antiquated fashion.

Scratch below the surface of many North American corporations and you will find much the same sort of behavior, with employees being viewed as no more then a resource with an associated productivity number.

Healing happens far more effectively when there is a human element to care. Likewise employees are far more productive when their unique skills and talents are acknowledged. If your manager primarily ignores you - your chances of being actively disengaged are 40 percent, where the national average is 18 percent.

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